FAQ
Subscription Questions
The Original contains the handle, four 5-Blade Razors, and a travel adapter. Now you won't dull your blade or cut up your bag when taking the razor on a trip or to the gym.
Then ever refresh cycle we send you out an additional four 5 blade razors.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
No worries. You can purchase The Original as a one off purchase. It comes with has a handle, four 5-Blade Razors and a travel guard so you have everything you need to have an awesome shave.
If you are happy with that you can sign up for a subscription later or you could just keep buying Just Razors as you need them.
Each refill contains four 5-Blade Razors.
We aim to get your order to you within 3 business days.
We partner with CourierPost to provide great quality delivery services.
General
It's basically how long is a piece of string. We are all different and unique so what is right for me might not be right for you. A rough guide is our blades last 5 - 7 shaves depending on your hair type and your shaving habits. If your hairs are pulling rather than being sliced off then it's time for a new blade.
Absolutely. All of our products are designed for use by anyone.
Lets not over-complicate things, a razor is just metal on your skin. In this case super sharp and awesome metal that will make your legs or what ever you want to shave feel super smooth and touchable.
You know that feeling when you shave your legs and then you get into a freshly made bed, yes, that feeling, that will feel amazing after using our razors.
Just because some company markets its product as a "women's" product doesn't give them the right to charge you more.
The razor and handle is designed for your face. However, if you want to shave other things, be our guest.
Shipping is FREE! (unless you have a rural delivery address).
Account Questions
Just click on the account link in the top right of the header. If you are on mobile then click on the three lines in the top left then on the image of a person.
From there you can get into your account where you can do all sorts of wonderful things like changing when your next order turns up, changing how often they come, changing addresses, credit cards, so many fun things.
We use Shopify and Stripe our payment partners. You might see their names appear in the first 24 hours of placing an order but it will quickly change over to The Shaving Company.
The best way to get in touch is to email us at info@straightface.co.nz.